Retail is an age-old industry that has stood the test of time and it’s not going away, despite the rise of online shopping. In fact, Yuppiechef an online kitchen & homeware retailer has opened physical stores which have grown their business exponentially. However, there are technological ways to improve your shop, increase efficiency and get more customers. Here are some of our favourite ways to improve your retail business.
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Mobile Payments | Like Zapper
Mobile payments have taken South Africa by storm recently, especially in the restaurant and outdoor market space. Zapper, for example, allows customers to pay without the need for cash or card swiping facilities. Not only is this efficient for them, but it is efficient for you. All you need is a printed QR code and their app and you’re good to go. Personally, I have not seen it in many retailers, be it clothing or grocery stores but there is no reason customers wouldn’t appreciate the option – be a first mover, sign up here and enjoy the benefits.
Edit: I have been informed by Zapper themselves that they are in Dis-Chem pharmacies around the country, which makes me more inclined to go there than to some of their competitors when I have a headache on a Sunday morning.
Digital Staff Timesheets | Like ClockInstant
Manual timesheets are a nightmare. You can lose them; they can be incorrectly filled in and once they are completed, they need ClockInstant lets your staff clock-in and out using an app and automates your staff timesheets so you never have to pay staff too much again. Your backroom staff will love you. All you do is place a small, adhesive Bluetooth beacon in your store and staff clock in when they are within five meters of the beacon. So, they can’t steal time or clock in for their friends.
In-Store TV Display | Like vida e caffè
Fast food restaurants and coffee shops have been doing it for many years. Displaying their menu on a TV screen with featured food items and drinks has enticed many a hungry man and woman. However, this has been poorly executed by other retail outlets in the grocery and clothing space. Why not get your designers to create a few eye-catching graphics features your latest sale items on a loop and put them on a TV screen near your entrance? I’d certainly be a fan!
Flexible Staff on Demand | Like ClockWork
As retailers you will know that keeping staff is a challenge, the turnover is high and at times you even need temporary staff for a small job that needs to be done. Finding reliable staff can be a nightmare. Current platforms are geared toward permanent positions and have a fairly long-winded approach to it or in the case of, Gumtree, has no vetting aspect. ClockWork has ‘uber-ised’ the temporary workforce and made it simple to hire staff within a few clicks.
Ecommerce | Like Takealot
UberEats and other delivery platforms have allowed restaurants to put their menu online and allow their customers to order from their couch and have their meal within the hour. There is no reason clothing retailers and the like cannot have this sort of offering. Takealot allows smaller operations to reach a huge customer base and take advantage of their distribution and delivery network. Why not list your products on there?
This article was produced courtesy of the ClockInstant team,
ClockInstant is a startup that focusses on productivity growth solutions for SMME’s in emerging markets. Our simple, single feature, one-click time tracking solution allows employers to track staff anywhere ensuring they are on time, in the right place, at the right time.